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Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A pop-up window will show up. It comprises comprehensive info about all the operations that you can perform on the page in question. Each context menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide library of educational videos describing how to use our hosting Control Panel. They're made for those of you who would like to see how things are being done instead of just reading articles. In this way, everyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you searching for, take a peek at our comprehensive FAQ database, which includes questions asked by actual people and offers real solutions. We periodically "revamp" our Frequently Asked Questions section with new articles in an attempt to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, you can get in touch with our fantastic team of support engineers available 24x7 and eager to assist you with any problem. Each trouble ticket you open will be answered in less than sixty minutes (the average response time is approximately 20 mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 300733

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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